What to expect as a Hautie
From the moment you walk through our doors, you’re a Hautie — part of the Bhaute family.
We know that finding a new hair therapist can feel a little nerve-wracking (we like to call your first appointment a first date). But don’t worry — we’ve got you. And the more you know about how we do things here, the more comfortable you’ll feel when you sit down in our chair.
This page is your guide to what to expect, how to prepare, and how we make sure your first visit feels like the start of something amazing.
Step 1: Let’s Find Your Hautie
The perfect hair journey starts with the right stylist.
Click below to Meet Our Hauties and explore their specialties, personalities, and what makes them shine behind the chair. We want you to feel confident choosing someone who understands your goals and brings your vision to life.
Not sure who’s the best fit? We’ve got you. Give us a call or send us a text — we’re happy to walk you through your options.
We may have some automated systems in place, but we still believe in real, personal connection. It might feel a little old school, but sometimes a quick conversation is the easiest way to make sure you’re matched with the right stylist from the start.
Step 2: What to Expect
We like to call your first visit a first date — a chance to get to know each other, build trust, and start something great. Our goal is for you to feel comfortable, understood, and excited about what’s possible for your hair.
Once you walk through the door, you’re officially a Hautie.
And with that, your appointment begins with an in-depth consultation — not only to align with your current needs, but to set you up with a maintenance plan that fits your lifestyle. Whether you’re a high-maintenance blonde or prefer a low-effort, lived-in color, you’ll know exactly what to expect before we even get started.
Here’s what else you can expect during your first visit:
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A Warm Welcome
You’ll be greeted by our team and guided through your experience from the moment you arrive. -
A Thoughtful Consultation
We’ll talk through your hair history, lifestyle, and goals to make sure everything we do is tailored to you. -
A Custom Plan
Your stylist will walk you through the service details, pricing, and future maintenance. Transparency is always part of the process. -
An Elevated Experience
Whether you’re in the mood to relax or catch up, we’ve got you covered. You’ll have access to complimentary Wi-Fi, coffee, water, a curated selection of drinks, packaged snacks, and even charging cables — because we know the little things matter.
Step 3: Before You Arrive
We want your first visit to be smooth, stress-free, and enjoyable from the moment you pull up to the salon.
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Meet Roger, our salon pup.
Roger is part of the Bhaute family — a friendly, treat-loving greeter who’s currently in training. He loves welcoming every Hautie with tail wags and a smile.If you’re a dog lover, he’ll happily accept some pets or a treat.
Not a fan of dogs or just prefer a quieter experience? No problem at all. Let us know before your appointment, and we’ll make sure Roger stays in the back or at home that day. Your comfort always comes first. -
Parking is easy.
We have three reserved spots marked with “HAUTIE PARKING” signs just for our guests. In addition, there are a few more general-use spots located directly in front of the salon. No need to stress about finding a space — we’ve got you covered. -
Arrive a few minutes early.
Give yourself 5–10 extra minutes to settle in, enjoy a refreshment, and complete any quick paperwork. -
Bring inspiration photos.
Whether it’s a Pinterest board or just a couple of screenshots, visual references help us align with your goals. -
Come with clean, dry hair (unless otherwise advised).
This allows us to better assess your natural texture, color, and hair health. -
Running late? Please let us know.
If you're going to be late, contact the salon as soon as possible. Out of respect for all clients and stylists, we may need to reschedule your appointment if you arrive more than 15 minutes past your scheduled time. We’ll always do our best to accommodate when we can. -
Have questions before your visit?
Call or text us — we’re here to help make your first experience easy and welcoming from start to finish.
Ready to Book?
Now that you know what to expect, we’re excited to welcome you in. Whether you’ve found your perfect Hautie or need a little help deciding, we’re here to make booking easy.
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Know who you’d like to see?
Head to our online booking to request your appointment and select your services.
When you click on a Hautie, you’ll be able to view their availability and pricing for each service. Please note that pricing may vary slightly between stylists based on their specialties and experience. -
Just a heads up:
When you request an appointment, it gives our Hauties time to review your selections and ensure everything is booked correctly. We may reach out via text or phone for a quick consult to confirm the timing and services — especially for new guests or big transformations. -
Confirmation & Reminders:
If you don’t hear from us personally, no worries — that means everything looks good and your appointment has been accepted.
You’ll receive automated reminders:
• 72 hours before your appointment
• 24 hours before your appointmentThese give you the chance to confirm or make adjustments if needed. Please be sure to respond or reach out if something changes — it helps us keep things running smoothly for all of our Hauties.
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Need help choosing your stylist?
Call or text us — we’re happy to help guide you. -
Still browsing?
[Click here to Meet the Hauties] and learn more about our team, their specialties, and what makes each stylist unique. You can click the book now button on their page once you have chosen your hautie.
Your journey to feeling Haute starts here — and we can’t wait to meet you.
